About UR.co.uk

UR.co.uk sells refurbished phones, watches and tablets in the UK and buys your old one back, and a discount code sits on top of a price that is already well below new.

What refurbished means here

A refurbished handset is a used device that has been tested, repaired where necessary, wiped and resold with a warranty — which is what separates it from a private sale on a marketplace. The range covers iPhones going back several generations, Samsung and Pixel handsets, Apple Watches, tablets and accessories, and the site works both ways: you can trade in the phone you are replacing. Buying two or three generations back is where the value sits, because a phone that cost a great deal at launch drops sharply once it is no longer the newest model, long before it stops being a good phone.

Reading the grades

Condition grades are the whole game and they describe cosmetics, not function. The top grade means as-new with no visible marks; the middle grades mean light scratches you would notice looking for them; the lowest means visible wear, sometimes dents, at the biggest saving. Every grade should work identically — if it does not, that is a fault, not a grade. Decide honestly whether marks bother you: if the phone lives in a case with a screen protector, the cheapest cosmetic grade is usually the sensible buy, and the difference funds the case.

What to check before and after buying

Confirm the battery health figure quoted, since battery is the part that ages most and replacement is the commonest reason a refurbished phone disappoints. Check the storage capacity and that the device is unlocked to all networks unless you want one carrier. On arrival check the IMEI is not blocked — the industry checker tells you in seconds — and that the phone is not still signed in to somebody's account, because an activation-locked iPhone is a paperweight. Test the cameras, both speakers, the microphone, wireless charging and every button within the returns window rather than after it.

Warranty, selling back and using your code

Buying from a UK retailer means UK consumer rights: goods must be as described and of satisfactory quality, and a stated warranty runs on top of that, so keep the order confirmation. If you are trading in, back up and sign out of your accounts, then factory-reset the old device before posting it, and note that a trade-in quote is subject to inspection on arrival. Drop the code into the basket before paying and watch the figure move; refurbished stock is priced individually, so a code rarely stacks with a device already reduced.